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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Katie Michalek

February 25, 2025

5  out of  5
rating by Katie Michalek
"Good customer service. Prompt service and able to answer my questions."
We responded:
"Thank you for taking the time to review our office. We’re thrilled to know you had a positive experience with us. Your satisfaction is our top priority. We look forward to working more with you in the future. "
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Gary Findlay

February 20, 2025

5  out of  5
rating by Gary Findlay
"Great Service from the whole team. Purchase a new car and Nikki assist us with the paperwork. Everyone in the office is friendly and very helpful. Thanks Clint."
We responded:
"Thanks for taking the time to review our State Farm office. We’re thrilled to know that you had a positive experience with us. Your satisfaction is our top priority. We look forward to continuing to support your insurance needs. "
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Jeff Conroy

February 17, 2025

5  out of  5
rating by Jeff Conroy
"Nikki is amazing! The other girls too. So helpful and empathetic to your situation. We can't say enough good things about this office. Contact them for your insurance needs"
We responded:
"Thank you for taking the time to share your thoughts. We are glad to know you’re happy with the service you got from our office. Let us know where we can help in the future. We appreciate your business "
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Jennifer Gilbert

February 12, 2025

5  out of  5
rating by Jennifer Gilbert
"I'm so excited to refer people to the Clint Thomas Agency! Nikki is absolutely my "Go-To" Gal! She always answers my oddball questions with grace and a smile. Wonderful crew all around!"
We responded:
"Thank you for taking the time to share your thoughts. We’re glad to know you’re happy with Nikki. We think she’s pretty cool too. We look forward to working more with you in the future. "
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Chad Wickman

January 7, 2025

5  out of  5
rating by Chad Wickman
"Clint Thomas - State Farm Insurance Co. helped get us up and running after a car accident with no problems at all. They facilitated everything from a car rental to repairs at an accredited autobody shop. Thank you for the great service!"
We responded:
"Thank you so much for your feedback Chad. It’s our pleasure to assist with your insurance needs. If there is anything else we can do to help, please let us know. "
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David Leake

December 26, 2024

5  out of  5
rating by David Leake
"As always quick and easy through the whole process. Thank you"
We responded:
"Thank you David for the 5 star review. We appreciate the review. We are excited that you had a great experience with our State Farm office. If you need any assistance in the future, please don’t hesitate to reach out. We are here to help you. "
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jessica

December 20, 2024

5  out of  5
rating by jessica
"Great service! I was involved in an accident, so needed to make a claim. Everybody I talked to at this office is great and they made everything so easy. 20 minutes after I made the claim, somebody called to ask where I wanted to go for repairs. I was already on my way to the repair shop for the estimate, but when I got there 10 minutes later they already had the order from the insurance company! While I was waiting for the estimate, somebody called to set up my car rental because they already had the order from the insurance company too! Everything was so QUICK AND EASY!! Nikki knows me by name and called a couple times to see how everything was going. This office truly cares!"
We responded:
"Thank you so much for your feedback Jessica. It’s been a pleasure to assist you with your insurance needs. If there is anything else we can help you with, please let us know. "
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Lynda Cook

December 13, 2024

5  out of  5
rating by Lynda Cook
"Due to a couple of unexpected situations, I was on the hunt for new insurance coverage for home and auto. Clint and the State Farm crew was highly recommended to me by a family member - and now I understand why. I was completely blown away by the responsiveness, the friendly atmosphere, and the quick turnaround time for helping me get solutions in place that would meet my needs. HIGHLY RECOMMEND!"
We responded:
"Thank you for your review Lynda. We are happy to know you had a great experience with our State Farm office. We appreciate working with good people like you. We look forward to a long relationship handling your insurance needs. Thanks again for the 5 star review "
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Nick Crutchfield

December 12, 2024

5  out of  5
rating by Nick Crutchfield
"I had hit an animal with my car that caused enough damage to have to bring it in to a collision shop. By far the simplest and most straightforward process I’ve experienced with insurance. All I had to do was call them and they basically did everything. All I had to do was drop my car off and then pick it up once it was ready"
We responded:
"Thank you for your review of our State Farm claim process. Delivering on our promise is the most important thing at claim time. We appreciate your business and look forward to working with you for many years to come"
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Marcy Troendle

December 4, 2024

5  out of  5
rating by Marcy Troendle
"Unfortunately they had to deal with an accident where someone hit my parked car only a month after I got my new policy and I'm blown away by their customer service. Everyone I've dealt with in this office has been unbelievably kind and concerned and wants to make sure this was a seamless process for me. I had so many questions and Nicki was the best I've ever worked with going above and beyond to get back with me promptly and make sure my concerns were taken care of. She walked me through this challenging process like a pro! I'm so glad I chose the Clint Thomas Agency!"
We responded:
"Hey Marcy. We appreciate your review. We are so happy that you had a great experience with our State Farm office. We know that you understand customer service because you’ve done it so long which makes your review even more special. Nikki and the rest of us look forward to working more with you in the future. "
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Paula Rueter

November 18, 2024

5  out of  5
rating by Paula Rueter
"Great service. Answered all my questions about the claim, the process, and next steps."
We responded:
"Thank you for reviewing our State Farm office. We’re thrilled to know you had a positive experience with us. Your satisfaction is our top priority. We look forward to continuing to support your insurance needs. "
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Ashley Vanhooser

November 14, 2024

5  out of  5
rating by Ashley Vanhooser
"I have had insurance with Clint Thomas for at least 5 years or more and every single time I’ve had to talk to Nikki , Lori or shad they have been nothing but amazing to work with. We recently had an accident and they made the process super smooth. The first thing Nikki asked was to make sure we are okay, they definitely care for their customers!"
We responded:
"Thank you for reviewing our State Farm office. We’re thrilled to know you had a positive experience with us. Your satisfaction is our top priority. We look forward to continuing to support your insurance needs. "
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Samantha Manders

October 8, 2024

5  out of  5
rating by Samantha Manders
"Clint and his team are great! Friendly, knowledgeable, and professional. 10/10 would recommend them to anyone looking for insurance."
We responded:
"Thank you Samantha for the 5 star review. We appreciate the confidence you have placed in our office. We look forward to a long relationship with you. "
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Spencer Wharton

September 20, 2024

5  out of  5
rating by Spencer Wharton
"They were very helpful when I switched my vehicles and were able to get all of my information switched over over the phone while I was at work!"
We responded:
"Thank you for the 5 star review Spencer. We work hard to try to make it easy to do business with our office. "
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marshell virgin

August 24, 2024

5  out of  5
rating by marshell virgin
"No one ever wants to use their Insurance!, but Lori, Nicky and the entire team made Every step of the process as painless as possible. Having the Clint Thomas team working for you is money well spent"
We responded:
"Thanks for the great 5 star review Marshall. Working with good people like you makes this job very fun and rewarding. Thanks again"
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Janae Crooks

July 31, 2024

5  out of  5
rating by Janae Crooks
"I have had the pleasure of working with Shad, and his attentiveness to attention and detail at every level is exceptional. We started fresh with insurance, and Shad went above and beyond to ensure we were getting the correct coverage for the cost from the beginning and now with the purchase of our new truck. State Farm Insurance provides reliable coverage and excellent customer service. I highly recommend them for all your insurance needs."
We responded:
"Thank you for the great review Janae. Shad and our team take a lot of pride in helping good customers like you. We appreciate your acknowledgment and endorsement of his hard work. "
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Klay witte

June 28, 2024

4  out of  5
rating by Klay witte
"Very helpful with getting switched over came in cheaper with the safe drive savings plan then the insurance I have used for years with the same coverage. The tracker in my car I feel can be a little sensitive in certain conditions you adjust your driving to avoid accidents and I feel if I have to break a little harder than normal or run over a child who lost there ball in the road I don’t know if I should be penalized for that. But I’m still new to the program looking forward to writing a updated review after 6 months with them when the locked in rate falls off with the safe driving plan otherwise great experience so far thank you Clint."
We responded:
"Thank you for the review Klay. The Drive Safe and Save program does throw out those outlying situations you described. I am excited to work more with you and look forward to more opportunities to help. "
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Lexis Campbell

May 7, 2024

5  out of  5
rating by Lexis Campbell
"Lori made it very easy and simple! Great company to go through for Home and Auto Insurance!"
We responded:
"Thank you Lexis for the great review and welcome to the family because that’s how we look at things. Looking forward to working with you for many years to come"
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Steve & Tracie VandenBerg

April 20, 2024

5  out of  5
rating by Steve & Tracie VandenBerg
"Thanks for good cost and coverage plus great service"
We responded:
"Thank you for the 5 star review. We love the opportunity to serve great customers like you. We appreciate your business "
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Katelyn

April 9, 2024

5  out of  5
rating by Katelyn
"The agents have been very helpful and amazing. They have answered all of my questions and anything that comes up."
We responded:
"Thanks for your review Katelyn. We appreciate you taking your time to share your positive experience with our office"
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Austin Freudenberg

February 29, 2024

5  out of  5
rating by Austin Freudenberg
"Always there to help and almost become apart of the family. You walk in or call and the first thing is always how are you and the family doing. Very personable and have always been on your side."
We responded:
"Thank you Austin for the 5 star review. I’m glad our family oriented approach is something you picked up on. It really is our goal to have that kind of relationship with you. "
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Carolyn Ryan

February 26, 2024

5  out of  5
rating by Carolyn Ryan
"Lori is helpful, knowledgeable, and quick to answer whatever question you may have. She's always been someone you can count on to have your best interest in mind."
We responded:
"Thanks Carolyn for the 5 star review. Lori definitely works hard to treat people the way she likes to be treated. We appreciate that you noticed and shared it publicly. "
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Ryan Alitz

November 14, 2023

5  out of  5
rating by Ryan Alitz
"These guys are great excellent customer service"
We responded:
"Thanks Ryan for the 5 star review. We appreciate the confidence you have in our team. "
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Shari Smith

September 21, 2023

5  out of  5
rating by Shari Smith
"Great customer service"
We responded:
"Thank you for the 5 star review Shari. Customer service is our number one priority. We appreciate you"
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Teresa Collins

September 6, 2023

5  out of  5
rating by Teresa Collins
"State Farm gained another loyal customer today! Thank you Shad for all the help, getting me a quote so quickly, and the excellent customer service! I will definitely refer you to others!"
We responded:
"Thanks Teresa for the 5 star review. It was great meeting you. Shad and my entire team look forward to a long relationship with you. "