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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Emily Strusz

April 9, 2026

5  out of  5
rating by Emily Strusz
"The claims process with State Farm was hassle free with prompt service. I appreciated Clint Thomas’ office reaching out through all steps of the process. I couldn’t ask for better customer service and agent that cares! Highly recommend!!"
We responded:
"Thank you for the 5 star review Emily. We are glad that your claim process went smoothly. We appreciate your business and look forward to working together for years to come. "
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Jeff Newell

April 3, 2026

5  out of  5
rating by Jeff Newell
"We have been very pleased with the service provided by Clint Thomas State Farm, everyone is very helpful and professional. We recently filed a claim, everyone involved was very prompt and knowledgeable and followed up to make sure that we were happy with the results."
We responded:
"Thank you for the 5 star review Jeff. I know you have been with State Farm a long time with multiple agents so this means a lot coming from you. We look forward to a long lasting partnership. "
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Kevin Hennessy

April 1, 2026

5  out of  5
rating by Kevin Hennessy
"Nikki and the team at Clint Thomas State Farm are fantastic to work with. From my initial call to resolution they made sure I was taken care of."
We responded:
"Thanks for the 5 star review Kevin. We work really hard at making insurance as easy as possible. We are glad to hear you had a positive experience. "
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Brian Waid

March 24, 2026

5  out of  5
rating by Brian Waid
"Very easy to work with with when you need it most. They kept up-to-date on the status of the claim and made sure there was little disruption to daily life."
We responded:
"Thank you for the great 5 star review Brian. We are glad to hear things went smoothly with your claim. We appreciate the positive feedback and look forward to working more with you in the future "
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Shari Smith

March 19, 2026

5  out of  5
rating by Shari Smith
"Great customer service! Nikki got information and filed claim and within minutes I was as contacted to set up service. Service was completed the next day. Technician was knowledgeable and efficient. Overall great experience. Highly recommend State Farm and Safelite"
We responded:
"Thank you for the 5 star review Shari. Customer service is our number one priority. We appreciate you"
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Zoe Vasquez

March 17, 2026

5  out of  5
rating by Zoe Vasquez
"Niki is the best there is! So helpful and just truly wants to make any situation better for you! Recently totaled my car and she is right there walking you through the whole process. I don’t know what I’d do without her! State Farm is the best! I couldn’t imagine going anywhere else <3"
We responded:
"Thank you Zoe for the 5 star review. Nikki takes a lot of pride in helping folks like you. We look forward to working with you for a long time. "
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Debbie Raper

February 17, 2026

5  out of  5
rating by Debbie Raper
"Shad was very knowledgeable and quickly answered all my questions."
We responded:
"It’s great to hear your positive feedback. Thanks for the 5 star review. We look forward to working more with you"
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Renee Hoeppner

December 30, 2025

5  out of  5
rating by Renee Hoeppner
"After my son had a pheasant hit the front of his truck all I needed to do was email the office and they told us where to take our vehicle and the rest was taken care of. We didn’t need to check back, actually they checked back with us to make sure all was taken care of and we were happy with the service. I love the personal ability to speak to someone and they get back to you right away. Priceless."
We responded:
"Thanks for the 5 star review. We appreciate your loyalty to our Agency for all of these years. Happy New Year"
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Jameson Anders

December 30, 2025

5  out of  5
rating by Jameson Anders
"They were a pleasure to work with after my vehicle was hit, they were super proactive about getting everything fixed, back on the road, and even checking in to make sure everything went smoothly! Would recommend them to everyone!"
We responded:
"Thanks for the 5 star review Jameson. Several of my team members talked about how awesome you are as a customer. We appreciate your business and your kind review. "
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Lilly Stockberger

December 9, 2025

5  out of  5
rating by Lilly Stockberger
"They are always super friendly and attentive!"
We responded:
"Thank you for the review. We are delighted to know you’ve had a good experience with our office. If you ever need any assistance in the future please don’t hesitate to reach out. "
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Jason Idtensohn

November 8, 2025

5  out of  5
rating by Jason Idtensohn
"Impressive"
We responded:
"Thank you for the 5 star review. We look forward to working with you for many years to come. "
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Amy Graven

November 2, 2025

5  out of  5
rating by Amy Graven
"Nikki and Shad were absolutely amazing to work with! Their customer service is top notch and I cannot believe how much money I am saving by switching my home and auto insurance coverage to State Farm-Clint Thomas!! I would highly recommend anyone to give them a call!!"
We responded:
"Our Agency appreciates your 5 star review and we are happy that you’re part of our agency. We look forward to working with you for years to come "
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Leah Reser

August 20, 2025

5  out of  5
rating by Leah Reser
"Great service in handling my claim quickly and easily."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Wendy Perrott

August 5, 2025

5  out of  5
rating by Wendy Perrott
"Whenever we have had an issue with our vehicles or house, Clint Thomas, State Farm has always been there to help us out with everything right away. They are very friendly and kind. Lori Schmidt always makes you feel at home, but they are all very nice and helpful. I would highly recommend them."
We responded:
"Thank you Wendy for the 5 star review. We make it our mission to treat others the way we want to be treated. Lori has modeled that for over 20 years here. We appreciate you and look forward to a long lasting relationship and partnership with you "
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Bill Brian Yoro

June 23, 2025

5  out of  5
rating by Bill Brian Yoro
"I can’t say enough good things about Nikki, Raymond, and Clint at State Farm. From start to finish, they made my claim process incredibly smooth and stress-free. They were efficient, professional, and genuinely helpful every step of the way. My car repair was handled quickly and completed right on schedule—no delays, no hassle. They kept me updated throughout the process and made sure everything was taken care of, which gave me real peace of mind during a stressful time. It’s rare to find a team that’s both highly competent and truly caring, but that’s exactly what I experienced. Thank you for making everything so easy. I highly recommend them to anyone looking for an insurance team that actually delivers on their promises!"
We responded:
"Thank you for the 5 star review Bill. We appreciate your feedback. We really try to work by the Golden Rule of treating others just the way we want to be treated. We look forward to working with you for years to come. "
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Cullan Schriever

June 17, 2025

5  out of  5
rating by Cullan Schriever
"I have used Clint Thomas State Farm for my auto and homeowners policies and couldn’t be more happy with the process and how smooth they make it. Highly recommend!"
We responded:
"Thank you for the 5 star review Cullan. You are great to work with and we look forward to doing that for many years to come. "
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Steve Ward

June 10, 2025

5  out of  5
rating by Steve Ward
"Great people! Great service! Been with them since Clint started. Even stayed with them when we moved. Several of our kids still have Clint Thomas as their agent and don’t live near Mason City. They always have the answers to our questions!"
We responded:
"Thank you for the 5 star review Steve. It has been a long and rewarding journey to know you. I appreciate your loyalty to our team and look forward to serving you for years to come. "
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Nathan Jacobsen

April 2, 2025

5  out of  5
rating by Nathan Jacobsen
"Our son ran into my wife's vehicle with his bike. He put a nasty scratch down the door and quarter panel. All it took was one call to Clint's office and we were all taken care of. No hassle what so ever."
We responded:
"We’re honored by your positive feedback. We look forward to continuing to provide you great service. Let us know if there is anything else we can help you with. "
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Gabriella Majerczyk

March 28, 2025

5  out of  5
rating by Gabriella Majerczyk
"I cannot say enough great things about Clint, and his entire staff. I recently made the switch to this agency, and I am beyond pleased! I got in a fender bender and they handled the situation better than I could have ever excepted. I would recommend them over any insurance company I have used!"
We responded:
"We appreciate your feedback about office. We are really happy to know you’re satisfied and happy you made the switch. We look forward to helping you for many years to come"
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Austin Brown

March 19, 2025

5  out of  5
rating by Austin Brown
"They helped and made the claim process easy to understand and are there with you every step of the way. 5 stars for Clint Thomas State Farm"
We responded:
"We are thankful for your feedback. It’s always our pleasure to assist you with your insurance needs. If there is anything else we can do, please let us know. "
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Katie Michalek

February 25, 2025

5  out of  5
rating by Katie Michalek
"Good customer service. Prompt service and able to answer my questions."
We responded:
"Thank you for taking the time to review our office. We’re thrilled to know you had a positive experience with us. Your satisfaction is our top priority. We look forward to working more with you in the future. "
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Gary Findlay

February 20, 2025

5  out of  5
rating by Gary Findlay
"Great Service from the whole team. Purchase a new car and Nikki assist us with the paperwork. Everyone in the office is friendly and very helpful. Thanks Clint."
We responded:
"Thanks for taking the time to review our State Farm office. We’re thrilled to know that you had a positive experience with us. Your satisfaction is our top priority. We look forward to continuing to support your insurance needs. "
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Jeff Conroy

February 17, 2025

5  out of  5
rating by Jeff Conroy
"Nikki is amazing! The other girls too. So helpful and empathetic to your situation. We can't say enough good things about this office. Contact them for your insurance needs"
We responded:
"Thank you for taking the time to share your thoughts. We are glad to know you’re happy with the service you got from our office. Let us know where we can help in the future. We appreciate your business "
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Jennifer Gilbert

February 12, 2025

5  out of  5
rating by Jennifer Gilbert
"I'm so excited to refer people to the Clint Thomas Agency! Nikki is absolutely my "Go-To" Gal! She always answers my oddball questions with grace and a smile. Wonderful crew all around!"
We responded:
"Thank you for taking the time to share your thoughts. We’re glad to know you’re happy with Nikki. We think she’s pretty cool too. We look forward to working more with you in the future. "
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Chad Wickman

January 7, 2025

5  out of  5
rating by Chad Wickman
"Clint Thomas - State Farm Insurance Co. helped get us up and running after a car accident with no problems at all. They facilitated everything from a car rental to repairs at an accredited autobody shop. Thank you for the great service!"
We responded:
"Thank you so much for your feedback Chad. It’s our pleasure to assist with your insurance needs. If there is anything else we can do to help, please let us know. "